Proactive support for every need
Tyche gets down to the details and understands the uniqueness of your business to support your success, every day. There might be uncertainties, glitches and hiccups due to any number of unprecedented external factors. Don’t worry, we have got your back.
Support Center
Manned by professionals who answer to the point without wasting your time, Tyche’s support centre is in a class of its own.
Phone Support
No to redundant queries, no to infinitely holding the line, no to inter-department call-transfers – get your issues resolved in time.
Email Support
Send us a mail about your issue with screenshots, if needed. Your emails are answered by a person, not by an automated system.
Round-the-Clock Support
We will respond and resolve your issues on-time, every time to ensure a seamless payment gateway solution for our merchants.
NACH Cancellation
For NACH Cancellation, Kindly click below button to register your cancellation request.
Grievance Redressal
Email: support@basispay.in |
Phone: 7823911353 Email: durgasree.p@basispay.in |
If there is an issue which requires immediate assistance, call us on the above support number to get instant resolution for your issue. We are happy to help.
Experienced. Knowledgeable. Trustworthy.
We are incredibly responsive and value your input. Our support team is better at asking the right questions to get a thorough view of your issue. We strategize better to for a plan of action to ensure your business or your customers are in no way affected.
Secure Online Payments
Rest assured that we will never compromise on the safety of your data or the standard of our services. There is no one-size-fits-all approach from Tyche. Everything we do is customised for you with singular attention to the uniqueness of your business.
Refunds, Requests or Complaints
Contact us to get more information about your queries or track previous issues. We have a transparent system in place which leaves very little margin for errors or mismanagements.
A secure, Reliable and quality payment solution for all
Our aim is to deliver a minimalistic solution which works similarly in a metro city as well as in a remote village. Join us to navigate the online payment world securely without any risk or compliance issues.
